Privacy Policy

1. Introduction

At Quantum Royale ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our resort.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (such as name, email address, mailing address, and phone number)
• Government-issued identification (such as passport or driver's license details)
• Payment information (such as credit card details and billing address)
• Demographic information (such as age, date of birth, and gender)
• Preferences and interests (such as room preferences, dining preferences, and special requests)
• Gaming history and preferences
• Loyalty program membership details

2.2 Usage Data

We may automatically collect certain information about how you access and use our website and services, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on pages
• Referring website
• Date and time of access

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill reservations, requests, and transactions
• Personalize your experience
• Communicate with you about our services, promotions, and events
• Administer loyalty programs and rewards
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations
• Protect the security and integrity of our services

4. Disclosure of Your Information

We may share your information with the following categories of third parties:

• Service providers that perform services on our behalf
• Business partners with whom we jointly offer products or services
• Affiliated companies within our corporate family
• Gaming regulatory authorities
• Law enforcement or other governmental entities as required by law

We may also disclose your information:

• To comply with any court order, law, or legal process
• To enforce our terms of service or other agreements
• If we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers or others
• In connection with a business transaction such as a merger, acquisition, or sale of assets

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information remains protected according to this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from children under 21. If we become aware that we have collected personal information from a child under 21, we will take steps to delete such information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: